Key to happy customer is to set right expectations, and consistently meet them. Accurately plan your schedules and reliably estimate arrival at job location based on travel and service times.
Customers have better things to do than sit around & wait. Optimize your schedule to shorten a typical four-hour wait window to one-hour. A narrow time window can make you significantly competitive.
Dead time between jobs - sound familiar? Service more orders with less resources per day to maximize efficiency. Compress your schedules to minimize dead time while conforming to all the constraints you set.
Nobody wants to pay more on gas than they need to. Eliminate needless travel by automatic geographic route allocation. Optimize route sequence to minimize total distance traveled and fuel cost.
Get the right worker to the right job at the right time, most efficiently. Smart optimizer (automated & manual modes) takes all orders from your chosen time period and schedule them in the most optimized way while adapting to the constraints of cost, proximity, worker and customer needs
Plan last-minute orders or quickly find optimal appointment time for your customers, without ever placing them on hold. BestFit scheduler analyzes your current optimized plan and recommends list of optimal time slots while balancing multiple constraints
Maximize productivity by enabling dispatchers to actually solve schedule problems rather than spending time to look for them. Exceptions finder proactively reviews plan and provides a list that does not meet resource constraints or customer needs
Solve issues before they actually happen! Late Finder engine let’s you know which jobs might be tardy before they actually get late. No more phone calls to understand what is going on. GPS-Aware board tells you - "Who", "What", "Where", "When"
Keep eye on the ball! Unique metrics-driven dashboard couples planning calendar, gantt-chart and map with decision support analytical engine to proactively surface work efficiency and exceptions
Cut paper hassles. Get schedules, take notes, audio memos, photos, signatures, change job status, manage parts/services rendered, integrated SMS, Geo-tracking, timecard, navigation, and more right in the field!
Eliminate the tedious work of calling each customer. Instead, use the automated SMS engine to confirm schedule, provide status updates, en-route ETA, and thank customers after the job - all by single click of button from mobile or web!
One-click time card on mobile phone eliminates time card errors and validates the worker’s location at clock-in and clock-out time. When the GPS stamped "when" & "where" is correct, you spend less time and effort approving
Improve job punctuality, customer service and accurate billing. GPS tracking engine creates connection between planned orders, route, actual geo-locations of worker by providing "When" & "Where" job performance/deviation reports
Address Geocoding. Advanced Search. Integrated Map & Directions. Map Filters. Reporting. Invoicing. Recurring & One-Time Orders. Work Order Management. Assign Single or Multiple Workers. Manage Unassigned & Unscheduled Orders. Track Parts & Services. Drag & Drop Scheduling. Various Calendar Views. Multi-Location & Multi-Admin Support. Customer Records Management. Secure, Reliable, Scalable - Powered by Google App Engine.
Predictive Exception Finder
Intelligent Dispatch Board
Automatic Address Geocoding
Drag & Drop Scheduling
Work Order Management
Upto 3 field workers and 5000 customers.Sign Up
Route & Schedule Optimizer
Mobile Job Creation
Mobile Signatures, Pictures, Audio, Notes
Mobile One-Click SMS
Mobile One-Click Navigation
Mobile One-Click Customer Call
GPS-Aware Job Audit
Mobile & Browser Automatic Data Push
Google Calendar Publish
Google Contact Import
Bulk CSV Data Import
Upto 10,000 customers.Sign Up
Real-Time Pulse Board
GPS Resource Tracking
GPS-Aware Mobile Timecard
Intelligent Late Finder
Advanced SMS - Precall, Postcall, Status, Delay
Upto 15,000 customers.Sign Up
High Precision Esri Maps, Satellite Map Views, Offline Mobile App & Navigation (no data connection required). Need customization, private-cloud or dedicated support? Have high transaction volume? Please contact us for Enterprise edition